Terms and Conditions

In these terms and conditions ‘The AC Group’ means The AC Group trading as The Admirable Crichton, Maia by the AC or Couture Events by The Admirable Crichton. ‘The Client’ means the person, firm or company making the booking and ‘The Booking’ means the event to be catered for or event management services provided by The AC Group. ‘The Quotation’ means the price provided by The AC Group based on the estimated number of persons who will be attending The Booking. A full definition of other terms is available on request. These terms and conditions shall be governed by the laws of England and Wales and any dispute will fall within the jurisdiction of the courts of England and Wales. Please note that for events requiring hotel or flight bookings additional terms will apply. Where clients are based outside of the UK, additional terms may apply.

1. Quotations

Quotations are valid for 2 months from the date of quotation. The most recent version of the quotation will be used to determine numbers and menu choices in the absence of further information. Quotation costs are shown exclusive of VAT, which is charged at the prevailing rate. Whilst we honour the prices of confirmed events, we reserve the right to charge additionally for any change in government duties levied that our outside of our control.

2. Confirmation

A written or electronic confirmation from The Client or signed terms and conditions are required in order to proceed with The Booking. Electronic confirmation assumes acceptance of the terms and conditions set out here. In the case of events with less than 7 working days notice we reserve the right to proceed on verbal confirmation. Once confirmation is received, acceptance of our terms is asserted for all subsequent requotes.

3.1. Deposits for Events Taking Place More Than 6 Months From The Confirmation Date

A non-refundable deposit of 10% of the total quoted costs or £500, whichever is greater, is payable by The Client upon confirmation. A further 40% deposit will be due at 4 months from the event date and a final 30% deposit (making a total of 80%) is issued 3 months prior to the event date. The remaining 20% plus any additional costs are payable after the event. Payment terms are 14 days from date of invoice for all invoices. Payment for any additional services contracted on your behalf are payable in full in advance of the event date. If The Client fails to pay the deposit by the date requested The AC Group reserves the right to cancel the event and charge the client in accordance with Clause 18.

3.2. Deposits for Events Taking Place Less Than 6 Months From The Confirmation Date

For events booked with more than 3 months, but less than 6 months notice a deposit of 50% is payable, 10% of which is non-refundable. A final 30% deposit (making a total of 80%) is issued 3 months prior to the event date. Events booked within 3 months notice will receive a deposit invoice for 80%. The remaining 20% plus any additional costs are payable after the event. Payment terms are 14 days from the date of invoice. Payment for any additional services contracted on your behalf are payable in full in advance of the event date. If The Client fails to pay the deposit by the date requested The AC Group reserves the right to cancel the event and charge the client in accordance with Clause 18.

4. Numbers

All quotations are based on a specific number of guests and changes to this can affect the menu price, hire and staffing costs. Confirmation of final numbers is required 7 full working days prior to the event date. This is the minimum number that will be charged for. Should guest numbers fall by 25% or more from the original Quotation, we reserve the right to charge a supplement, particularly where a discount has been applied. Should guest numbers increase after final numbers have been given we will do our utmost to accommodate this, but reserve the right to charge additionally for costs incurred. Where we are providing food, we have a minimum food spend of £1,000.

5. Menus and Special Dietary Requirements

We require receipt of a final chosen menu no later than 10 full working days in advance of the event date. After this time we reserve the right to adopt the menu from the most recent Quotation. A full list of special dietary requirements should be provided 5 full working days in advance of the event date. We will endeavour to provide a suitable menu option after this date but reserve the right to charge additionally for chef time. Whilst every effort is made to prepare food in a suitable environment, we do not operate an allergen free kitchen and therefore traces of nuts and other allergens may be found in our food.

6. Payment.

All fees including VAT are payable within 14 days of receipt of the invoice. Payment for any additional services contracted on your behalf are payable in full in advance of the event date. We reserve the right to charge interest at 2.5% per month, charged on a daily basis on any invoice that remains unpaid after the due date.

7. Third Party Arrangements

When an event or any part of it is arranged on behalf of the Client by a third party, confirmation from the Client must be provided to The AC Group, clearly stating that The AC Group should not be responsible for the actions of any third party and any goods / services that the third party may provide.

8. Variations and Alterations

The contents of menus, decorations or any other items that The AC Group shall supply are subject to market availability. Any alteration will be notified to the Client.

9. Food

The AC Group cannot accept responsibility or liability for the safety of any food supplied directly by the Client. We are unable to accept food for storage more than 3 days post event. After this time any food will be disposed of. Any food left to be consumed by a client after the event is entirely at the client’s own risk.

10. Loss or damage

The Client is wholly responsible for all equipment from the time of delivery until it is collected. Any breakage, loss or damage caused by a Client or Client’s guests will be charged at the full replacement cost.

11. Cloakroom Facilities

We will happily provide a cloakroom facility at the Client’s request but do not, by doing so, accept responsibility for guests’ possessions. These are left at the owner’s risk. Please note that in certain venues, large bags and mobile phones or other electronic communication devices are not permitted and therefore must be left in the cloakroom when requested to do so.

12. Drinks

All drinks are sold by the bottle and charged on consumption. All drinks are supplied subject to availability and where this is not possible an equal or enhanced substitute will be made at the same price. The AC Group will notify the Client at the earliest opportunity should this occur. Should you choose to supply your own drinks a handling charge of £25.00 per case (based on cases of 6) will be charged to cover the cost of porterage, transportation and the recycling of empty bottles after the event. We are unable to accept drinks for storage earlier than 3 working days prior to the event and any remaining drinks must be collected within 3 working days post event, after this time they will be disposed of. The AC Group has a Responsible Drinking Policy and this will be applied to all events.

13. Staffing and Taxis

Managers, waiting staff and porters are booked for a minimum of 4 hours, chefs for a minimum of 6 hours. Hours worked beyond those quoted for will be charged. Taxis are required for staff working on an event before 7.00am and after 11.00pm and will be charged to the Client.

14. Indemnity

The Client will be responsible for and will indemnify The AC Group fully against any claims, costs, loss damage or liability arising due to any negligent act or default of the Client or any person for whom the Client is responsible.

15. Limitation of Liability

The AC Group’s liability for direct losses or damages caused by its negligence or failure to perform its obligations shall be limited to the amount paid to us by the Client. No liability is accepted for the consequential losses or damages caused by any failure to perform our obligations irrespective of whether that failure is due to negligence on the part of The AC Group, its officers, employees or sub-contractors or due to any other causes.

16. Force Majeure

16. Force Majeure. No liability is accepted for failure of performance due to strike, lockout, accidents, fire, floods, ice, obstruction, terrorism or any other event beyond the control of The AC Group.

17. Intellectual Property, Photography and Partnership

The AC Group asserts full intellectual property rights over all aspects of the Quotation and any subsequent design and event management services undertaken. Nothing in these terms and conditions is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between the parties. We routinely photograph or film event set ups, events and the food served at these events, although we do not photograph individual guests, for marketing purposes. If you do not wish this to happen please advise The AC Group in writing.

18. Decorative Items and Wedding Gifts

The AC Group will take delivery and the utmost care of decorative items for your wedding but do not, by doing so, accept responsibility for them. These are left at your risk. We reserve the right to charge additionally for porterage, delivery and staff time if this is required to transport and manage them. Any remaining items must be collected within 3 working days post event, after this time they will be disposed of

19. Cancellation. All cancellations must be made in writing

Date of receipt of this will determine the cancellation charge applicable. If a booking is cancelled after confirmation by the Client any liability to sub-contractors or other costs and expenses incurred by The AC Group on behalf of the Client will be charged in full. Payment will also be demanded with the list of charges specified in Schedule 1. In addition, we reserve the right to charge a consultancy fee, which shall be an amount that the AC group in its absolute discretion decides, for any consultancy services provided by us in respect of the event, prior to the cancellation of the booking. Where a tasting has been held, this will be charged at cost.

Schedule 1. – Cancellation Fees

Upon receipt of written cancellation of an event, the following percentage of the entire most recent Quotation will be charged to the Client.
Within 3 calendar months of the event 50% of total quoted costs
Within 2 calendar months of the event 75% of total quoted costs
Within 1 calendar months of the event 100% of total quoted costs
I accept and agree to these Terms and Conditions
Print name:
Date:
Signature:   
Please note alternative terms apply to weddings and large events. These will be provided at the time of quoting